Expert Coaching. Practical Resources.

The Power of Words

The Power of Words

“Handle them carefully, for words have more power than atom bombs.” Pearl Strachan Hurd Words, more powerful than an atom bomb? Words are risky. We must think about our words carefully! Risk is the possibility that something bad will happen. In Policy Governance® is...
What do you really want to know?

What do you really want to know?

Have you ever been to a board meeting where it seems one board member beats around the bush trying to get information, but won’t ask a direct question? Instead, the person asks for a direct inspection of one item after another. “Just spit it out,” other board members...
The Servant Leader?

The Servant Leader?

Serving on a board takes commitment, not only to serve but also to understand what your job is as a board member.  A board using Policy Governance® has three main jobs. First, to connect with and be accountable to the owners; second, to write policy that directs and...
What do you Mean I’m a Moral Owner?

What do you Mean I’m a Moral Owner?

Not long ago, I served on a nonprofit Policy Governance board. We worked hard to implement the Policy Governance model. We felt good about our written policies and how they were being monitored. However, we needed better linkage with our moral owners. We had a good...
Are You Really Reading This?

Are You Really Reading This?

As a former college professor, I challenged my students to be articulate. I’ve always believed the ability to clearly and effectively express ideas and to be understood is important.  In the course of a semester, I would assign, at minimum, two oral presentations, a...