Our Team

Expert Coaching. Practical Resources.

The Governance Coach™ Team has specialized in Policy Governance® implementation and coaching since 1994

Our consulting team has helped over 500 boards provide clear, future-focused direction leading to organizational success. We specialize in John Carver’s Policy Governance model. Our unique proprietary system – The REALBoard Excellence Advantage™ – takes you through a series of steps, beginning with an assessment of your board’s current function, leading to a mastery of applying the principles of Policy Governance. Based on over 80 cumulative years of experience, we provide hands-on tools to make the learning and application process easier.

Jannice Moore

  • Founding member and former Board Chair, International Policy Governance Association
  • Personally trained in the theory and implementation of Policy Governance with Dr. John Carver, developer of the model, at the Policy Governance® AcademySM
  • Coach to a wide range of boards in implementing Policy Governance including health care, schools, colleges, municipal councils, professional associations, regulatory agencies, churches, trade associations, businesses and a variety of voluntary and membership organizations
    Over thirty years of experience as a manager, planner, consultant and educator in the public sector
  • An exceptional facilitator
  • MHSA and Certified Health Executive, Canadian College of Health Leaders
  • Author of Governance for Health System Trustees and Governing Membership Associations
  • Author of articles and monographs, and contributor to several books
  • Contributor to The Policy Governance Fieldbook, published by Jossey-Bass
  • Regular author of articles on Policy Governance in Board Leadership, published by Jossey-Bass
  • Invited Speaker at conferences and seminars in Canada, the USA and Europe
  • Currently Board Chair, Wycliffe Canada
  • International Policy Governance® Association Distinguished Service Award, June 2014

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Richard Stringham
Senior Consultant

  • Personally trained in the theory and implementation of Policy Governance, by John and Miriam Carver at the Policy Governance® AcademySM
  • Skilled facilitator, incorporating elements of problem solving skills, group dynamics, and thinking tools to assist groups in strategic planning and stakeholder input
  • Coach to boards in implementing Policy Governance, including professional associations, regulatory agencies, schools and cooperatives
  • Over 25 years management, education, and consultation experience in rural education, cooperatives and agricultural fields
  • Bachelor of Science in Agriculture
  • Board Member, Aldergrove Housing Co-operative, Edmonton, Alberta
  • Active volunteer, including church vestry member, scout leader, junior forest warden leader, and committee member for Cooperative organizations

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Rose Mercier
Senior Consultant

  • Personally trained in the theory and implementation of Policy Governance by John and Miriam Carver at the Policy Governance® AcademySM
  • Coach to boards implementing Policy Governance including national sport governing bodies
  • Over 25 years experience in management, program development, and leadership training in non-profit organizations
  • Licensed associate in Effective Intelligence®; and a qualified practitioner with Leading Organizational Change®
  • Bachelor of Physical Education and Masters of Business Administration
  • Board member of the International Policy Governance Association (IPGA) since 2012 and Chair since 2013
  • Skilled and insightful facilitator, who finds ways to include everyone in the process and a noteworthy talent for making the complex, simple and creating new ways to see a situation
  • History of success with diverse clients with a reputation for unlocking organizational puzzles and implementing solutions that last
  • Authored wide diversity of training manuals, facilitation guides and journal articles

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Andrew Bergen

  • Personally trained in the theory and implementation of Policy Governance, by John and Miriam Carver at the Policy Governance® AcademySM
  • Past Board Chair of one of the largest school boards in Saskatchewan
  • Operator of team building and life coaching business
  • Outstanding presentation and facilitation skills
  • BA., MA
  • Trained and certified as a Coach (International Association of Coaches)
  • Certified presenter of Myers-Briggs Typology Inventory (Association for Psychological Type International)
  • Member of the Saskatchewan Association of Human Resource Professionals
  • 18 years experience as an educator from High School to University – in Canada, USA and Russia

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Joseph Inskeep

  • Personally trained in the theory and implementation of Policy Governance by John and Miriam Carver at the Policy Governance® AcademySM
  • 8 years as board member of Shambhala International: currently Chair of the Structure and Governance Committee
  • Current board member of the International Policy Governance Association, and chair of the IPGA Business Sustainability Committee
  • 25 years experience leading both for-profit and non-profit organizations, with an emphasis on human development, group process and organizational change
  • Coaches boards in Canada and the US in the implementation of Policy Governance
  • Board member of the Fort Wayne Journal Gazette Incorporated, a Fort Wayne newspaper
  • Master of Business Administration at Boston University; completion of the
  • Completion of the Organizational Development program at NTL Institute
  • Outstanding presentation and facilitation skills

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Dee Incoronato

  • Personally trained at the Policy Governance® AcademySM by Miriam Carver
  • Consultant with The Governance Coach™ since 2014
  • Chief Strategy Officer for Intermountain, a non-profit organization
  • Master of Education Degree, and Doctorate in Psychology – Organizational Development
  • Past Academic Director and Faculty of United States International University and American International Academy
  • Past Director of International Programs & Associate Professor at Carroll College, MT
  • Served as a Montana School Board Trustee for two terms
  • 15 years of experience as a board member and board chair for different organizations
  • Skilled coaching, assessing, training and facilitating organizational change, strategic intent & continuous learning, and process consultation

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Ted Hull

  • Personally trained at the Policy Governance® AcademySM by Miriam Carver
  • Consulting with the boards of churches, denominations and mission agencies; specifically in the implementation and application of the Policy Governance® system
  • Authored three books including Focusing Your Church Board – Using the Policy Governance System
  • Contributor to Board Leadership, a journal which focuses on innovative approaches to governance
  • Serving on the board of Avant Ministries which uses Policy Governance
    21 years on staff at Grant Memorial Church, Winnipeg MB Canada
  • 3 years as the Director of Operations for Empower Ministries in Canada and Empower Ministries International in the USA
  • Experience in moving churches and mission organizations from where they are to where they want to be

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Paul Zilz

  • Personally trained  at the Policy Governance® AcademySM by Miriam Carver
  • Master of Business Administration from Indiana University – Bloomington
  • Assists organizations to improve their governance within a strategic and system-based context
  • Brings special emphasis on the application of Policy Governance® to faith-based organizations
  • Currently serving on the boards for Lutheran Bible Translators and United Way of Whitley County
  • Specializes in governance for the churches, school and colleges, Districts and RSO’s of Lutheran Church – Missouri Synod
  • Over 25 years of experience in finance, insurance risk management, market development and sales
  • Owns his own insurance and consulting practice

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Eric Phinney

  • Certificate denoting successful completion of the accredited Policy Governance Proficiency program from the International Policy Governance Association.
  • Over the last 15 years, facilitated the transition of several organizations to Policy Governance including Alpha Ministries Canada, Fencing Association of New Brunswick, and the Cherry Brook Zoo
  • Board Chair for Wycliffe Bible Translators Canada, having served on that board since 2013
  • pioneered and led many different organizations on both the local and national stages at the governance level
  • With a background in Civil Engineering (University of New Brunswick), Business Administration (University of New Brunswick), and Divinity (University of Toronto), he brings a wealth of diverse organizational experience
  • 25 years’ experience as a pastor in the diocese of Fredericton
  • He has recently completed 8 years as the Board Chair of Alpha Ministries
  • Serves on the Boards of Cherry Brook Zoo, Kennebecasis Squadron CPS-ECP, and The Mission to Seafarers Canada
  • Eric is an experienced gifted communicator and facilitator in small groups and large audiences

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David Gray

  • Personally trained in the theory and implementation of Policy Governance® by John and Miriam Carver at the Policy Governance AcademySM
  • 40 years’ experience as a senior executive, CEO, board member and board chair in organisations across the public, private and not-for-profit sectors
  • Consultant and coach to almost 100 Māori (indigenous) entities in New Zealand
  • Consultant in governance to several Crown organisations, including Te Puni Kōkiri (Ministry of Māori Development) and the New Zealand Law Commission
  • Appointed to consulting panels for governance services by Ministry of Education, Sport New Zealand, Callaghan Innovation and Te Puni Kōkiri
  • Coached several organisations through the implementation of Policy Governance and authored a publication on applying Policy Governance within Māori organisations (Te Kete Kāwanatanga)
  • Former chief executive of several entities including YMCA New Zealand, TupuToa, The Ngāti Paoa Trust and Te Pūtea Whakatupu Trust
  • Active volunteer for many years in, and pro bonogovernance advisor to, faith groups, social service providers and community development groups
  • Director, Human Resources Institute of New Zealand
  • Diploma in Business (human resource management) and Graduate Diploma in Business (Māori development)

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