Our Team

Expert Coaching. Practical Resources.

The Governance Coach™ Team has specialized in Policy Governance® implementation and coaching since 1994

Our consulting team has helped over 500 boards provide clear, future-focused direction leading to organizational success. We specialize in John Carver’s Policy Governance model. Our unique proprietary system – The REALBoard Excellence Advantage™ – takes you through a series of steps, beginning with an assessment of your board’s current function, leading to a mastery of applying the principles of Policy Governance. Based on over 80 cumulative years of experience, we provide hands-on tools to make the learning and application process easier.

Jannice Moore: MHSA, GSP

  • Founding member and former Board Chair, International Policy Governance Association
  • Personally trained in the theory and implementation of Policy Governance with Dr. John Carver, developer of the model, at the Policy Governance® AcademySM
  • Coach to a wide range of boards in implementing Policy Governance including health care, schools, colleges, municipal councils, professional associations, regulatory agencies, churches, trade associations, businesses and a variety of voluntary and membership organizations
    Over thirty years of experience as a manager, planner, consultant and educator in the public sector
  • An exceptional facilitator
  • MHSA and Certified Health Executive, Canadian College of Health Leaders
  • Author of Governance for Health System Trustees and Governing Membership Associations
  • Author of articles and monographs, and contributor to several books
  • Contributor to The Policy Governance Fieldbook, published by Jossey-Bass
  • Regular author of articles on Policy Governance in Board Leadership, published by Jossey-Bass
  • Invited Speaker at conferences and seminars in Canada, the USA and Europe
  • Currently Board Chair, Wycliffe Canada
  • International Policy Governance® Association Distinguished Service Award, June 2014
Richard Stringham: BSc, GSP
Senior Consultant

  • Personally trained in the theory and implementation of Policy Governance, by John and Miriam Carver at the Policy Governance® AcademySM
  • Skilled facilitator, incorporating elements of problem solving skills, group dynamics, and thinking tools to assist groups in strategic planning and stakeholder input
  • Coach to boards in implementing Policy Governance, including professional associations, regulatory agencies, schools and cooperatives
  • Over 25 years management, education, and consultation experience in rural education, cooperatives and agricultural fields
  • Bachelor of Science in Agriculture
  • Board Member, Aldergrove Housing Co-operative, Edmonton, Alberta
  • Active volunteer, including church vestry member, scout leader, junior forest warden leader, and committee member for Cooperative organizations
Rose Mercier: MBA, GSP
Senior Consultant

  • Personally trained in the theory and implementation of Policy Governance by John and Miriam Carver at the Policy Governance® AcademySM
  • Coach to boards implementing Policy Governance including national sport governing bodies
  • Over 25 years experience in management, program development, and leadership training in non-profit organizations
  • Licensed associate in Effective Intelligence®; and a qualified practitioner with Leading Organizational Change®
  • Bachelor of Physical Education and Masters of Business Administration
  • Board member of the International Policy Governance Association (IPGA) since 2012 and Chair since 2013
  • Skilled and insightful facilitator, who finds ways to include everyone in the process and a noteworthy talent for making the complex, simple and creating new ways to see a situation
  • History of success with diverse clients with a reputation for unlocking organizational puzzles and implementing solutions that last
  • Authored wide diversity of training manuals, facilitation guides and journal articles
Andrew Bergen: MA, GSP

  • Personally trained in the theory and implementation of Policy Governance, by John and Miriam Carver at the Policy Governance® AcademySM
  • Past Board Chair of one of the largest school boards in Saskatchewan
  • Operator of team building and life coaching business
  • Outstanding presentation and facilitation skills
  • BA., MA
  • Trained and certified as a Coach (International Association of Coaches)
  • Certified presenter of Myers-Briggs Typology Inventory (Association for Psychological Type International)
  • Member of the Saskatchewan Association of Human Resource Professionals
  • 18 years experience as an educator from High School to University – in Canada, USA and Russia
Dee Incoronato: MEd, PsyD

  • Personally trained at the Policy Governance® AcademySM by Miriam Carver
  • Consultant with The Governance Coach™ since 2014
  • Chief Strategy Officer for Intermountain, a non-profit organization
  • Master of Education Degree, and Doctorate in Psychology – Organizational Development
  • Past Academic Director and Faculty of United States International University and American International Academy
  • Past Director of International Programs & Associate Professor at Carroll College, MT
  • Served as a Montana School Board Trustee for two terms
  • 15 years of experience as a board member and board chair for different organizations
  • Skilled coaching, assessing, training and facilitating organizational change, strategic intent & continuous learning, and process consultation
Ted Hull: GSP

  • Personally trained at the Policy Governance® AcademySM by Miriam Carver
  • Consulting with the boards of churches, denominations and mission agencies; specifically in the implementation and application of the Policy Governance® system
  • Authored three books including Focusing Your Church Board – Using the Policy Governance System
  • Contributor to Board Leadership, a journal which focuses on innovative approaches to governance
  • Serving on the board of Avant Ministries which uses Policy Governance
    21 years on staff at Grant Memorial Church, Winnipeg MB Canada
  • 3 years as the Director of Operations for Empower Ministries in Canada and Empower Ministries International in the USA
  • Experience in moving churches and mission organizations from where they are to where they want to be
Paul Zilz: MBA, GSP

  • Personally trained  at the Policy Governance® AcademySM by Miriam Carver
  • Master of Business Administration from Indiana University – Bloomington
  • Assists organizations to improve their governance within a strategic and system-based context
  • Brings special emphasis on the application of Policy Governance® to faith-based organizations
  • Currently serving on the boards for Lutheran Bible Translators and United Way of Whitley County
  • Specializes in governance for the churches, school and colleges, Districts and RSO’s of Lutheran Church – Missouri Synod
  • Over 25 years of experience in finance, insurance risk management, market development and sales
  • Owns his own insurance and consulting practice
Eric Phinney: BBA, MDiv

  • Certificate denoting successful completion of the accredited Policy Governance Proficiency program from the International Policy Governance Association.
  • Over the last 15 years, facilitated the transition of several organizations to Policy Governance including Alpha Ministries Canada, Fencing Association of New Brunswick, and the Cherry Brook Zoo
  • Board Chair for Wycliffe Bible Translators Canada, having served on that board since 2013
  • pioneered and led many different organizations on both the local and national stages at the governance level
  • With a background in Civil Engineering (University of New Brunswick), Business Administration (University of New Brunswick), and Divinity (University of Toronto), he brings a wealth of diverse organizational experience
  • 25 years’ experience as a pastor in the diocese of Fredericton
  • He has recently completed 8 years as the Board Chair of Alpha Ministries
  • Serves on the Boards of Cherry Brook Zoo, Kennebecasis Squadron CPS-ECP, and The Mission to Seafarers Canada
  • Eric is an experienced gifted communicator and facilitator in small groups and large audiences
David Gray: GSP

  • Personally trained in the theory and implementation of Policy Governance® by John and Miriam Carver at the Policy Governance AcademySM
  • 40 years’ experience as a senior executive, CEO, board member and board chair in organisations across the public, private and not-for-profit sectors
  • Consultant and coach to almost 100 Māori (indigenous) entities in New Zealand
  • Consultant in governance to several Crown organisations, including Te Puni Kōkiri (Ministry of Māori Development) and the New Zealand Law Commission
  • Appointed to consulting panels for governance services by Ministry of Education, Sport New Zealand, Callaghan Innovation and Te Puni Kōkiri
  • Coached several organisations through the implementation of Policy Governance and authored a publication on applying Policy Governance within Māori organisations (Te Kete Kāwanatanga)
  • Former chief executive of several entities including YMCA New Zealand, TupuToa, The Ngāti Paoa Trust and Te Pūtea Whakatupu Trust
  • Active volunteer for many years in, and pro bonogovernance advisor to, faith groups, social service providers and community development groups
  • Director, Human Resources Institute of New Zealand
  • Diploma in Business (human resource management) and Graduate Diploma in Business (Māori development)

What does the GSP designation mean?

The professional designation, Governance Systems Professional (GSP), was introduced in 2019 by GOVERN FOR IMPACT to identify individuals who exemplify a high standard of governance knowledge and expertise and who are dedicated to advancing the field of governance – as distinct from management.

To qualify for the designation, The Governance Coach™ consultant must:

  • have attended the Policy Governance Academy™ led by John and Miriam Carver or completed the Policy Governance® Proficiency Program (PGP), and passed the PGP final exam;
  • commit to professional conduct as embodied in the standards of the GSP Code of Ethics;
  • on a continuing basis complete the required level of professional development credits; and
  • maintain an affiliation with the designation granting body, GOVERN FOR IMPACT.

The GSP designation enables organizations to identify those with knowledge and expertise who are committed to supporting boards to achieve governance excellence, upholding professional integrity in their work with boards, and continuing to expand their governance knowledge and competencies, including the application of Policy Governance principles and practices.